CORPORATE OFFICE:
2132 FM 2502
Bleiblerville, TX 78931
phone (979)421-7487(SITS)
fax (979)421-7489
Toll Free Tel: (866)829-5576
questions@smallinthesaddle.com

ON-LINE ORDER INSTRUCTIONS: Four easy steps--

1. Browse our online store by selecting from the red category buttons displayed to the left.

2. The category pages feature a photograph of a group of items followed by a list of individual items. Click on the individual item you are interested in.

3. To order the item, click on the button labeled "Add To Shoppin' Wagon." You will be taken to a page that summarizes your order. To continue shopping or to order additional items, click on the "Continue Shopping" button, and you will be returned to our shopping area. Otherwise, to finalize your order, click on the "Place Order" button and follow the on-screen instructions.

4. At any time you may view a summary of your order, delete selections, or finalize your order by clicking on the green "View Shoppin' Wagon" button located on the left side of each page.

TELEPHONE/FAX ORDER INSTRUCTIONS: Follow steps 1-3 above, then click on the green "Show Order From" button. You will see a summary of your selections. Print out the summary, and call in your order to:

local - (979)421-7487
Toll Free - (866)829-5576
or fax to:
(979)421-7489

**Remember to include sales tax and S&H charges.

MAIL ORDER INSTRUCTIONS: Follow steps 1-3 above, then click on the green "Show Order Form" button. You will see a summary of your selections. Print out the summary and mail it, along with your cashier's check, money order or credit card information, to:

2132 FM 2502
Bleiblerville, TX 78931

**Remember to include all applicable sales tax and S&H charges.

SALES TAX: Sales tax of 6.75% will be added to all orders shipped to a Texas address.

SHIPPING & HANDLING CHARGES:

USA CONTINENTAL
(for US Delivery NOT including Alaska, Hawaii, Guam, Puerto Rico, and Virgin Islands)

Up to $19.99 = $6.95
$20.00 - $49.99 = $7.95
$50.00 - $74.99 = $8.95
$75.00 - $99.99 = $9.95
$100.00 - $124.99 = $11.95
$125.00 - $149.99 = $12.95
$150.00 - $249.99 = $13.95
$250.00 - $349.99 = $15.95
$350.00 and up = $17.95

EXPRESS MAIL is an additional $10.00.

Several oversized items have additional handling fees as well. These additional charges are noted on that item's webpage

USA NON-CONTINENTAL
(for Delivery to Alaska, Hawaii, Guam, Puerto Rico, and Virgin Islands)

Up to $19.99 = $9.95
$20.00 - $49.99 = $10.95
$50.00 - $74.99 = $11.95
$75.00 - $99.99 = $12.95
$100.00 - $124.99 = $14.95
$125.00 - $149.99 = $15.95
$150.00 - $249.99 = $16.95
$250.00 - $349.99 = $18.95
$350.00 and up = $20.95

EXPRESS MAIL is an additional $15.00

Oversized boxes (typically with bedding and large toys) may require additional postage. You will be contacted if additional charges are necessary.

INTERNATIONAL ORDERS
Shipping and handling charges as based on the package size, weight and destination country. The size and weight of the package cannot be determined until the order is boxed and weighed after processing. During checkout, the amount of S&H charged for your order is based on the dollar amount of the order and the destination country. We ship via USPS Priority Mail International (transit time is 6-10 business days). You will be notified via email prior to shipping if your calculated S&H charges will not cover this shipping method. The email will notify you of your available shipping options, including the additional costs and estimated transit times. The order will be held pending your reply.

EXPRESS SHIPPING is an option for orders to Canada and Mexico ONLY. We we will notify you if the S&H charged to your order will not cover Express charges.

You will need to pay duty or customs fees when your package arrives. Please check with your local authorities for more information on these charges. Small in the Saddle is not responsible for any customs or duties your shipment will incur.

APO/FPO ADDRESSES: Shipping via USPS Airmail (4-5 days to country, plus any applicable customs clearance time) - USPS Priority Mail rates will apply; orders may be sent via telephone or fax.

GUARANTEE: We want you be 100% satisfied, so we offer a 100% money back guarantee. If you're not completely satisfied with your purchase, just send it back to us within 30 days of purchase, and we will accommodate your request for a replacement item, store credit, or refund. To return or exchange your purchase, please wrap the package securely, insure it, and include the invoice you received with the shipment. Please indicate the reason for return on the back of the invoice. Allow 2-3 weeks for your return or exchange to be processed. Send directly to:

Small in the Saddle
2132 FM 2502
Bleiblerville, TX 78931

Sorry, delivery charges are not refundable.